Technical Support and Services Agreement (TSSA)

As companies try to squeeze every penny spent, IT budgets will vanish forcing small businesses to close down their one man IT shops and start looking out for inexpensive alternatives. This calls for a new breed of managed service providers who could offer vital IT services at a fixed and inexpensive price point.

This is where TierOne Systems will be well positioned to support such customers. The TSSA program below is designed as a holistic program to cover the IT support and infrastructure of such clients, so that they can be assured that their IT requirements are addressed by us and that they can focus on their true core businesses.

IT Services by TierOne Systems Sdn Bhd:

• Hardware & Software Audit
• On Site Maintenance and Repair
• New Hardware Installation
• Software Installation and Upgrades
• Network Administration
• LAN/WAN Administration
• Mail Server Administration
• Support/On Call Help Desk Services